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Account recovery

Reset your password

Tell us the address on the account. A person at the flight desk checks the request and replies, usually within one working hour.

The address you used when you signed up.

Resets are handled by a person, not an automatic email, so we can check the request is genuinely yours before changing anything on an account that may hold a booking. Expect a reply within one working hour.

Remembered it? Sign inContact the flight desk